Twilio Collective

Twilio has democratized channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer, yet robust enough to power the world’s most demanding applications.
Twilio has democratized channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer, yet robust enough to power the world’s most demanding applications.

Questions

Browse questions with relevant Twilio tags

12,400 questions

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7views

Can voice recordings still be played from Flex Insights when external s3 storage is enabled in Twilio?

We were pleased to see that external voice recording storage in AWS S3 is now available in Twilio Programmable Voice. An excerpt from the article says: Twilio will not store or keep the media files ...
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19views

Twilio, python/backend. How to get all unread messages by users?

Is there any possible way to get users unread messages count? I can't use this code in order of performance. Each list() method take 400-1600ms. We have a lot of users and chats. In this example used ...
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9views

Setting up sendgrid on a subdomain

I am using digital ocean for dns management. I have the mx records on the domain name pointing to Google, however I would like to set up a subdomain to use Sendgrid rather than google. It would look ...
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11views

Studio Widget "Make Outgoing Call" change Number to Call

I use twilio studio to recieve a voice call and record a voice message. this voice message a want to send toa other number. i try it with the widget make outgoing call. but i can´t change the number ...
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9views

SendGrid Filter Messages By ID Erroring Out with HTTP Error 429: Too Many Requests even when "x-ratelimit-remaining" is greater than 0

I am using SendGrid Filter Messages By ID resource to retrieve event data for a list of specific messages. Following is the code snippet over which I iterate for each message I need to retrieve events ...
1vote
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14views

Twilio Send & Wait for Reply widget

I'm using an incoming call flow that starts call recording, asks a bunch of questions, gathers responses, at the end of the call: stops recording and sends a sms to caller using send/wait for reply ...
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9views

Remove Business Solution Provider (BSP) from Facebook (WhatsApp)

I'm trying to connect directly to WhatsApp API. I'm already connected using a business solution provider (twilio) but I can't find how to remove it. I couldn't find any sign for Twilio in my business ...
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1answer
6views

Twilio "Could not find Address with sid ... to satisfy Local Address requirement"

I'm trying to use the Twilio API to buy a phone number with a "Local" address requirement on behalf of a customer using the "Connect" API. The purchase request looks like this: $...
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11views

SMS date routing with Twilio function and airtable

Thank you in advance for any support! I'm a first time user of this community! Each day I send an SMS message to a list of respondents (this is already working). I'd like to use a Twilio function to ...
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2answers
41views

How to mock kafka dependencies and writer in Golang?

I have a struct type Server struct { grpcServerPort int grpcServer *grpc.Server writer *kafka.Writer } this Server has lot of methods including - func NewServer(port int) *Server { ...
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9views

Microsoft email is in junk when use send grid node mailer

I integrated send grid using node mailer. Gmail is working fine, but outlook email is in junk. I added subject and all information is correct. Send grid is also verified and premium account. No idea ...
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1answer
23views

Referenced assembly 'Twilio, Version=5.68.0.0, Culture=neutral, PublicKeyToken=null' does not have a strong name. Twilio

I cannot seem to get passed this error when trying to use the Twilio nuget package. Referenced assembly 'Twilio, Version=5.68.0.0, Culture=neutral, PublicKeyToken=null' does not have a strong name. I ...
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19views

Call Transfer on Twilio Voice SDK

I'm pretty much stuck with the logic I'm looking to implement using Twilio. Scenario A: (Inbound) Lead calls Sales Agent A on our app, Agent A can transfer call to Sales Agent B, regardless of call ...
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9views

Sendgrid - Organize Email Templates with Folders

I have created a few custom email templates on Sendgrid. In order to easily manage them, I want to use folders to group the related templates so that they're not mixed up. Is there a way to accomplish ...
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0answers
22views

Twilio voice SDK javascript not working in mobile browser: AcquisitionFailedError (31402)

I have a very simple HTML page that connects the page to my Twilio backend: <!DOCTYPE html> <html lang="en"> <head> <meta charset="UTF-8" /> <...
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19views

Embed twilio Studio Workflow (ChatBot) on Website (.Net or Javascript)

Based on some examples I found on Twilio, I installed and setup the @twilio/flex-webchat-ui example on Git. It works fine and I can develop the workflow using Studio. Then I was told by Twilio Support ...
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14views

WhatsApp Templates and Error 63016 triggering a lot -- are new lines a problem?

I am using some WhatsApp templates associated with my number. But I am having mixed success in getting them to work without Error 63016. I create 9 templates, and 8 of them are getting the Error, ...
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2answers
17views

Whisper message & voicemail functionality in Twilio

I would like to have a tracking number in Twilio that will forward to my cell phone, provide a whisper message, record the call, and go to voicemail if I don't answer. Then I would like the voicemail ...
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13views

re How to insert dynamic data (HTML) into SendGrid Templates

Can variable data be inserted into another variable in sendgrid? For example I have an html variable called {{{description}}} can the information that is passed into description be a combination of ...
1vote
1answer
36views

Skip Rows in CSV to List Python

I am new to python and am trying to build an sms app with twilio and am running into the following issue. I have a csv file that contains 3 columns: Numbers, Name, Link i converted each column to a ...
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13views

line break or <br> do not support in sendgrid

I am passing the email body with but for some reason, SendGrid is sending an email with as a string in the body. I have tried everything I guess at this point including. Sendgrid not sending text to ...
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17views

Problem configuring Sendgrid as SMTP Relay Server for Firebase Authentication Email

community! I'm configuring Sendgrid as SMTP for Firebase Authentication Email but when I try to send an email the server sends it with content-type: text/plain So the HTML content is not recognized ...
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24views

Twilio Studio Flow - Execution stuck on widget because of incomingRequest event

I have Twilio Studio flow and it is calling users, and the execution is getting stuck because the Split Based On widget will not transition even though all conditions and the no condition are ...
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17views

twilio/voice-sdk does not listen incoming call listener when I call on my twilio number

I am using the following stack with the below version Laravel (9.11) vue.js (2.x) php (8.1.0) twilio/voice-sdk (2.1.1) twilio/sdk (6.37) Workflow of my application: I am making an inbound contact ...
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10views

Retrieve a video call history from Twilio

I am in need of retrieving a video call history from Twilio. I need rooms created, participants, start and end datetime of each call . Did anyone ever succeeded to retrieve this kind of data ? I do ...
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16views

Twilio Programmable Video - Status callback option on room connect

I have Client-side room creation enabled. Therefore I use connect to create a room, by doing so I came across the need of status callbacks, so I created this code: connect(token, { ...
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32views

Sendgrid Login Error: You are not authorized to access SendGrid, please contact Support

Acount created When i create acount in sendgrid i get a message like this one says 'Please provide further information' 'Please contact Support to answer a few more questions.' So when i try to ...
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1answer
26views

Sending MySql data as part of SMS body, Twilio API using php

Hello am trying to send a message containing access value(code) to clients using Twilio API the access value(code) is stored in MYSQL Db however once I execute my code the SMS I get does not have the ...
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11views

Stripping special characters in Studio. Possible without a function?

We are using SSML to pronounce the names of called parties. Unfortunately, our data source can contain special characters, which we would want the speech engine to ignore. Is there an SSML tag for ...
2votes
1answer
38views

email content sent by sendGrid is hidden

I try to send email with node.js by using sendGrid but the email sent always being hidden as shown: nodejs code: const msg = { to: '[email protected]', from: '[email protected]', ...
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36views

How to get name of CSV file generated by "Request a CSV" endpoint

After requesting a CSV file containing E-Mail activity (via calling "Request a CSV" endpoint by this Python code: sg.client.messages.download.post(), I'd like to process it. Unfortunately, I'...
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128views
+100

Flutter bloc chat is not refreshing after sending message

I'm new to bloc and trying to implement a chat with flutter_bloc package. The service for my messaging is twilio conversations api. My function works perfectly fine, Im simply not able to refresh my ...
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32views

HTTP Functions for SQL (QSYS2) on the IBM i in RPGLE to send a message via Twilio

I am trying to use the new HTTP Functions for SQL (QSYS2) on the IBM i in RPGLE to send a message via Twilio. I have looked up the examples and have used the same code to try to send a text through my ...
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1answer
27views

Can Twilio API bulk message on whatsapp?

How do I bulk send to ALL customers without the foreach I did. I just want to send to everyone in 1 message. public function sendToMany(Request $request){ $number = getenv('TWILIO_NUMBER'); //...
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1answer
13views

Easy way to Migrate from Twilio Flex UI 1.0 to 2.0

When I try to migrate my project from Flex 1.0 to 2.0, my UI breaks... some components are not working properly. So i've to change a lot of things in my code. Is there any easy way to do that?
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1answer
28views

Sending audio/wav file through Twilio MMS

I have a special case situation, where I'm trying to forward voicemail files that come encoded from a system as type "audio/wav" as an MMS to a phone number using the Twilio SMS/MMS API. I ...
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12views

Twilio Flex Webchat - How can I add <br> or /n to component properties?

I'm struggling to figure this out, I have a pretty long description for my 'preEngagementConfig' description property that requires me to use < br > for ease of reading. It doesn't seem to ...
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21views

using socket.io and WebSocket causes Error: server.handleUpgrade() was called more than once with the same socket

I am using socket.io and WebSocket in a node.js application. I have already set my app up to use socket.io for sending messages with twilio. Now It looks like Twilio does not have support for media ...
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1answer
32views

Twilio Flex Plugin - Invoke Action On Click

In a Twilio Flex plugin, I want to have a button next to Reject that sends the call back to the IVR flow (where they'll be prompted to leave a voicemail). I can get this to work via the Reject button ...
0votes
1answer
18views

How to extract using the Client code the Access Token on the Server-side?

Looking at the Twilio documentation it seems that "you create [Access Tokens] on your server to verify a user’s identity and grant access to client API features." Here, Twilio provides a few ...
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1answer
26views

Twilio Conversations API Realtime chat

basically I just want a simple chat integration by using twilio conversations api. With the docs I already set up a server and I created a conversation and added 2 participants to the conversation ...
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14views

Twilio Conversations: How to get message and participant count for a conversation?

In Twilio Programmable Chat a Channel resource had the attributes messages_count and members_count, in Twilio Conversations there exists no equivalent for both fields. Is it really the recommended way ...
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20views

How to access protected URLs from Android?

I am using a Twilio function to generate Access Tokens for my Android Application through Volley POST requests to 'https://.../generate-token'. I have changed this Twilio Function from public to ...
1vote
1answer
32views

How to send personalized emails to multiple addresses using sendgrid in NodeJS

I have an array of email addresses and an array of passwords. I want to send each password to its corresponding email address(email at same index) in the body of email. But I don't want to use a loop. ...
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2answers
33views

Twilio Conversation on Xamarin, send Message

I am trying to send a message through Twilio Conversation in Xamarin by Twilio.Conversations.Xamarin. How can I send a new message? There is IConversation.SendMessageAsync() method but it takes ...
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2answers
35views

Getting this error while trying to set SendGrid's email API with Django - AttributeError: 'str' object has no attribute 'get'

I am attempting to set up SendGrid with Django so that my website can send automated emails through SendGrid. So far, I haven't been able to send any emails. My settings are configured like this: ...
1vote
1answer
56views

Twilio - can't process phone number after clicking submit

I'm following this link for the tutorial (via twilio.) and have followed all the required steps but when I run the localhost and input a number, I get no text message, nor does the window for ...
1vote
1answer
14views

Error using 'send_at' with Twilio Schedule Beta

I'm trying to schedule an sms via Twilio. I'm referencing the demo found here: https://www.twilio.com/docs/sms/api/message-resource Per the demo, I set up messaging service ...
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1answer
40views

twilio API - how to get transcribed text from audio part of video call recording?

I know Twilio has possibility to transcribe Voice calls, however how to transcribe audio part of Video call using Twilio API? It doesn't have to be live - it can be done after Video call is over using ...
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1answer
34views

How to fetch media url through api

How do I get a media instance through the REST api? I'm looking to either download the file or fetch the url for that media. I'm using Ruby


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