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Keep your institutional knowledge fresh

Content Health intelligently identifies knowledge that has become inaccurate and notifies technical experts to take action.

Available onBusiness Enterprise

A knowledge base your team won’t turn their back on

Don’t let your team repeat the same tasks over and over or make the same mistakes twice with outdated knowledge.

Hands-off maintenance of your knowledge base

Preserve the accuracy and quality of content through moderation and verification features.


How it works

Access Content Health

Anyone can access Content Health after earning the required number of reputation points. Admins can quickly appoint Moderators for access too.

Set review criteria

Content is programmatically identified to be reviewed, and the criteria is customizable based on age and usage of the knowledge.

Experts verify knowledge

Filter the review queue by Tags or content type to ensure subject matter experts stay focused on reviewing content they’re knowledgeable in.

Take action

Experts are notified when knowledge is likely outdated and need to be reviewed. Once the content is verified or edited, it will be removed from the queue.

Keep the knowledge base clean

Knowledge marked obsolete helps to provide historical context. This content will be locked, demoted within search, and clearly marked that it is irrelevant and outdated.

The next frontier of content moderation

Ensure institutional knowledge stays accurate and up-to-date with our new Content Health feature.